Refund Policy
Welcome to Wordprep.com. We strive to provide high-quality educational services for government exam preparation. Our refund policy is designed to be fair and transparent. Please read the following terms carefully to understand our refund process.
1. 30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee for our premium services. If you are not satisfied with your purchase, you may request a refund within 30 days of the date of your initial purchase.
2. Eligibility for Refund
To be eligible for a refund:
The refund request must be made within 30 days of the date of your initial purchase.
You must provide a valid reason for the refund request, such as technical issues, dissatisfaction with the content, or other legitimate concerns.
3. How to Request a Refund
To request a refund, please follow these steps:
Contact our support team- https://wordprep.com/contact-us/ and provide your account details, the reason for the refund, and any additional information that may be relevant.
Our support team will review your request and respond to you as soon as possible.
4. Refund Process
Once your refund request is approved, we will process the refund to the original payment method used during the purchase.
Please note that it may take a few business days for the refund to appear in your account.
5. Non-Refundable Items
Certain items and services are non-refundable, including but not limited to:
Services already consumed or courses completed.
Any discounts, promotional offers, or coupon codes used during the purchase.
If you have any questions or concerns about our refund policy, please contact us – https://wordprep.com/contact-us/